All Systems Operational

About This Site

This is Watermelon's status page, where you can get updates on how our systems are doing. If there are interruptions to our service, we will post it here.

Watermelon platform ? Operational
90 days ago
99.48 % uptime
Today
Chatbot engine ? Operational
90 days ago
100.0 % uptime
Today
Messaging API Operational
90 days ago
99.93 % uptime
Today
Chat widget Operational
90 days ago
99.98 % uptime
Today
Facebook Messenger Operational
90 days ago
99.69 % uptime
Today
WhatsApp Operational
90 days ago
100.0 % uptime
Today
Telegram Messenger Operational
90 days ago
100.0 % uptime
Today
Gmail Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Apr 5, 2020

No incidents reported today.

Apr 4, 2020

No incidents reported.

Apr 3, 2020

No incidents reported.

Apr 2, 2020

No incidents reported.

Apr 1, 2020

No incidents reported.

Mar 31, 2020
Completed - The scheduled maintenance has been completed.
Mar 31, 21:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 21:15 CEST
Scheduled - We will release an update on Tuesday 31 March at 21:15. While we expect you'll not notice anything during the update, there is a slight chance that creating new users and the Conversation builder may not be available for a few minutes. This takes a maximum of 15 minutes. The chat widget, all channels and chatbot will continue to work during the maintenance.
Mar 31, 17:55 CEST
Mar 30, 2020
Completed - The scheduled maintenance has been completed.
Mar 30, 21:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 21:15 CEST
Scheduled - We will release an update on Monday 30 March at 21:15. While we expect you'll not notice anything during the update, there is a slight change that the dashboard of Watermelon may not be available for a few minutes. This takes a maximum of 15 minutes. The chat widget and chatbot will continue to work during the maintenance.
Mar 30, 14:46 CEST
Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.

Mar 25, 2020

No incidents reported.

Mar 24, 2020

No incidents reported.

Mar 23, 2020
Resolved - Our development team has resolved the issue. If you continue to experience problems, please let us support team known via email to support@watermelon.co. We apologize for any inconvenience
Mar 23, 01:05 CET
Identified - The issue has been identified and a fix is being implemented.
Mar 22, 18:08 CET
Investigating - We are currently investigating this issue
Mar 22, 13:59 CET